Two questions about Wakeye app and iPhone

MISkierMISkier Posts: 2,409 Mega Baller
edited May 2015 in Other Stuff
I have an old iPhone 4 (with iOS 7) that no longer has service activated. I'm trying to use it for my dedicated Wakeye camera. I have two questions:

1. The GPS does not seem to be working and, thus, Wakeye cannot automatically engage/disengage. I have made sure that the phone is not in Airplane mode and that WiFi and Cellular data are both disabled. From what I heard, the phone GPS should still eventually locate satellites and perform regular location/speed functions. It is not doing so. Has anyone had this issue and/or know what setting I might be missing?
2. I have not figured out how to upload the videos from the Wakeye storage location on the phone. I don't see that folder when connected to my computer (only the DCIM folder is mapped and those videos are not there). And, I don't see how to access that data when connected to iTunes. Does anybody know how to upload videos to a computer from the Wakeye location on an iPhone?

Any assistance is appreciated. Thanks.
The worst slalom equipment I own is between my ears.

Comments

  • JibboJibbo Posts: 127 Water Ski Industry Professional
    You will need to upgrade to ios8 for the latest Wakeye app to work. Major changes to the ios8 operating system meant many apps had to be upgraded to work with it. Have you saved each video within the app? When saved it should appear in your photo library and then appear in a separate folder to then be downloaded to another computer.
  • MISkierMISkier Posts: 2,409 Mega Baller
    The iPhone 4 won't upgrade to iOS 8. I did successfully get the latest Wakeye application to load on the phone and it works manually. It is saving the videos within the Wakeye application library location on the phone, but none of that seems to be visible to me from any other interface into the phone.
    The worst slalom equipment I own is between my ears.
  • MISkierMISkier Posts: 2,409 Mega Baller
    @Jibbo, I re-read your answer just now. I went back into the Wakeye application and saw the Save option. That saved the videos. Thank you. I still don't know how to get the GPS working, but I could use the phone in manual mode and at least access the videos.
    The worst slalom equipment I own is between my ears.
  • JibboJibbo Posts: 127 Water Ski Industry Professional
    I'll try the app on a iPhone 4 and see if I can get it working.
    MISkier
  • dislanddisland Posts: 1,251 Mega Baller
    I had trouble with a 4 but got it working on a 4S
    Dave Island- Princeton Lakes
  • igkyaigkya Posts: 599 Crazy Baller
    @Jibbo any update? FYI - I tried using my iPhone 4 today. While it seemed to worked, the video was very "jerky". I don't remember it being like that last year. iPhone 4 with iOS 7.1.2. Will try iPhone 6 this weekend.
  • MISkierMISkier Posts: 2,409 Mega Baller
    @igkya, are you saying that you got an iPhone 4 to activate the Wakeye app with GPS? Did this phone have active service or was it an old phone, like mine, that was deactivated? When I try my phone, the GPS speed indicator in the Wakeye app just had that pinwheel spinning icon.
    The worst slalom equipment I own is between my ears.
  • igkyaigkya Posts: 599 Crazy Baller
    @MISkier Now it's an old deactivated iPhone 4. Last season it was activated and I downloaded the wakeye app. Video worked great. Now, while the GPS speed indicator worked as expected, the video is very shaky/jerky, and not smooth.
  • MISkierMISkier Posts: 2,409 Mega Baller
    @igkya, do you have any tips or specific settings that I need to use to get the GPS to work? In manual mode, the phone records fine with no shaking. Just need it to start/stop automatically.
    The worst slalom equipment I own is between my ears.
  • igkyaigkya Posts: 599 Crazy Baller
    @MISkier - I hadn't used the phone since last Sept. I merely charged it and used it. Looking at settings now, It is set to auto, not manual. Try checking the speed you have set in the wakeye, i noticed the speed can be set between 5-299 mph which seemed a bit strange. I tried to video while I drove my vehicle... no shaking/jerking, so i'm thinking this was caused by the pylon mount (I'm using a Ski-Doc). I'll try again this weekend with both iPhone 4 and 6.
  • MISkierMISkier Posts: 2,409 Mega Baller
    edited June 2015
    @igkya, I had the Wakeye setting at Auto and it didn't engage. The speed setting I used was 28 mph. But, when the phone is on and in the Wakeye app, the little icon doesn't show actual speed next to the km/h (as with the 55 in the top photo). It only shows the pinwheel spinning next to the km/h (as in the bottom photo). I took that to mean that the GPS is not active or calculating speed. Or, is it working and just not displaying speed (probably not)? So, I've been using it in manual mode.





    The worst slalom equipment I own is between my ears.
  • MISkierMISkier Posts: 2,409 Mega Baller
    @igkya, one more question:

    Which of the following settings do you have on and which are off?

    Wi-Fi
    Bluetooth
    Cellular Data

    I have all 3 off
    The worst slalom equipment I own is between my ears.
  • igkyaigkya Posts: 599 Crazy Baller
    @MISkier While wifi is on and connected at my house, there is no wifi at the lake. Blue tooth off. Cell data was on, but wakeye is not a listed/available app.
  • MISkierMISkier Posts: 2,409 Mega Baller
    Thanks @igkya. I'm stumped as to why it is not working for me. iOS 7.1.2. Wakeye 1.7.11.
    The worst slalom equipment I own is between my ears.
  • MISkierMISkier Posts: 2,409 Mega Baller
    @Jibbo, I noticed that the Wakeye app is not listed as one of the apps to use location services. Should it be listed? Could this be one of the reasons that the GPS is not working for Wakeye? I don't recall if I had to answer any installation questions regarding Wakeye accessing location services, but it's possible I would have denied that. Any ideas on what is wrong or how to fix it?

    @igkya, does your phone show Wakeye as accessing location services? You'd find this in Settings and then Privacy.
    The worst slalom equipment I own is between my ears.
  • MISkierMISkier Posts: 2,409 Mega Baller
    Correction: I didn't go deep enough into the menu. I see Wakeye listed as an app that can use location services under the Photos category. If it should be somewhere else, too, I am not sure.
    The worst slalom equipment I own is between my ears.
  • igkyaigkya Posts: 599 Crazy Baller
    @MISkier on iPhone 4, under privacy, location services (on), wakeye is set to on. Under privacy, photos, wakeye is set to on. Under privacy, microphone, wakeye is off. Looks like i have wakeye version 1.5
  • MISkierMISkier Posts: 2,409 Mega Baller
    @igkya, the Wakeye app does not appear in my location services list under privacy, only the camera list and microphone list. That must be it. Also, I tested the GPS under Maps and it tracked me as I drove down the road. So, the GPS is operational in the phone.

    @Jibbo, any idea how to get Wakeye in the list for location services? Reinstall?
    The worst slalom equipment I own is between my ears.
  • Chuck_DickeyChuck_Dickey Posts: 1,459 Crazy Baller
    Still have wavy video on iPhone6
  • Texas6Texas6 Posts: 2,182
    Yes
    Daryn Dean - Lakes of Katy, TX
    ***Robbed out of Hundreds of Panda Worthy Posts***
  • WishWish Posts: 7,615 ★★★Triple Panda Award Recipient ★★★
    So my Wakeye app was working flawlessly (iPhone 6) up till the last 4 sets out. Used to be I would turn the phone on and it would stay on for the entire set..Wakeye would record at speed and stop below speed but the phone would not shut off. Now it does record appropiatly but we have to turn the phone back on each time between passes as it shuts itself off at the drop point. No setting on the Wakeye app to change this that I can find. Any thoughts? Wakeye setting? Phone setting??
    >>> 11.25..a different kettle of fish. <<<
  • HortonHorton Posts: 26,726 Administrator
    edited October 2015
    @Wish did you pull the battery for a hard restart? Haaa iPhone!

    If I had to guess I would say it is on the phone side. @Jibbo ?

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    Wish
  • socalskiersocalskier Posts: 62 Baller
    My video is very jumpy as well. Maybe the app is not in sync with the recent iPhone update. Has anyone heard from wakeye?
  • OldboyIIOldboyII Posts: 553 Solid Baller
    edited October 2015
    Awesome app!
    When my wife is a copilot in the boat I asked her to make few videos.
    She always forgot to switch camera on.

    Now I put wakeye app in automatic mode and tell - honey! do nothing, just look at me through Iphone.
    End of session I have all what I supposed to get )))
  • JibboJibbo Posts: 127 Water Ski Industry Professional
    @Wish a new update coming out that will fix this problem. Just waiting on Apple to review and approve. Should be there in about a week.
    Wishaupatking
  • WishWish Posts: 7,615 ★★★Triple Panda Award Recipient ★★★
    edited November 2015
    @Jibbo
    Great thanks.

    Also, to open up options for iPad or (any device that can utilize your app) that has users without GPS, is it possible for the Wakeye to develop a decibel level trigger the way the speed works? The app already accesses the microphone.
    >>> 11.25..a different kettle of fish. <<<
  • aupatkingaupatking Posts: 1,154 Mega Baller
    I'm with @Wish . Missed a couple sets on my iphone 6 this weekend. I was driving and the next I was skiing. I figured it out the next set when I was observing. Had to keep the phone on. Thought I kept having to htte AUTO every time. I don't think that turned out to be the case, the phone just had to be open each time. Please let us know when that update moves through.
    Wish
  • Texas6Texas6 Posts: 2,182
    Update with the fix is out now on iPhone
    Daryn Dean - Lakes of Katy, TX
    ***Robbed out of Hundreds of Panda Worthy Posts***
  • MISkierMISkier Posts: 2,409 Mega Baller
    @Jibbo (or anyone else), will the new version work with IOS 7 and did the GPS issue for IOS 7 ever get resolved in the newer version? That was really the question that started this whole thread.
    The worst slalom equipment I own is between my ears.
    Wish
  • OldboyIIOldboyII Posts: 553 Solid Baller
    Youtube has a prety powerful stabilisation tools for shaky video.
    It is not a solution for iphone, but at least it is a way to have a better vid.
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