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Perfect Pass lock

Keith MenardKeith Menard Posts: 602 Crazy Baller
One of my ski buddies upgraded to 9.12 from a pre-star gazer system. I am at 9.0 and the course times can be a little sketchy and the lock time is:

Is that normal?


  • keithh2oskierkeithh2oskier Posts: 575 Crazy Baller
    I don't think mine takes that long to lock into GPS after turning on. Call PP
  • Tom351Tom351 Posts: 120 Baller
    Mine locks within a couple of seconds- do you have the receiver (puck) on the dash or underneath? If under- then it may be worth trying it on top. If you already have the receiver above dash then I would call PP.

    Side note: I have a buddy whose old boat will not run perfect pass at idle (because of low voltage) but as soon as you start pulling a skier the display comes on (from alternator RPM/voltage increase) and his locks GPS before we get up to speed every time.
  • skiboynyskiboyny Posts: 231 Baller
  • hemlockhemlock Posts: 156 Baller
    My 9.12 takes about the same time.
    The puck is on top of the dash, underneath the windshield.
  • BraceMakerBraceMaker Posts: 4,125 Mega Baller
    @Tom351 he needs to repair his viltage regulator. Or an overdrive pulley is great on boats that need more juice from an idle but test goood revved.

    Another thing would be run the power off a separate switch such that you dont always power cycle between passes. Will reduce waiting
  • Ski_DadSki_Dad Posts: 432 Baller
    Does it take that long every start or just the 1st one of the day?

    I know my 6.5ng will act wonky if my voltage is low. Menu + Up - there is some voltage tests in there.
  • Keith MenardKeith Menard Posts: 602 Crazy Baller
    First one of the day is the longest...none are as quick as my ski partners boat
  • BraceMakerBraceMaker Posts: 4,125 Mega Baller
    I havent seen the no gps logo since my first usage.
  • UWSkierUWSkier Posts: 1,351 Mega Baller
    @Keith Menard did you ever sort this? On my v9.12 system, I'm consistently seeing 30+ second lock times on restart. Swapped pucks and same issue. Removed zBox and same issue. There's a little rechargeable battery inside the puck that's supposed to remember where it is in the world when it's turned off for a short while. Seems like they won't charge on my system.
  • Keith MenardKeith Menard Posts: 602 Crazy Baller
    I haven't tried it since I upgraded to 9.2. I will let you know if it changed anything. The first lock is usually the longest...I don't know if it's because I trailer or the puck is old.
  • WindsurfnutWindsurfnut Posts: 113 Baller
    I just upgraded from SG WB edition to 9.2 3 event with Zbox and I've noticed that it takes a lot longer to lock on then SG WB did. We skied it on the weekend and it didn't seem to interfere with our passes though.
    JC McCavit
  • WindsurfnutWindsurfnut Posts: 113 Baller
    I didn't know about the rechargeable battery. I had just reinstalled my battery after winter storage so there is a good chance that feature was dead. I'll have a look again this weekend now that the system has had power for awhile.
  • UWSkierUWSkier Posts: 1,351 Mega Baller
    @Windsurfnut the rechargeable battery in the puck is only charged when the PP system is energized. That's usually why the first start of the day takes a while to lock, but subsequent locks are supposed to be near instant.
  • WindsurfnutWindsurfnut Posts: 113 Baller
    @UWSkier - good to know! Likely why locking on never interfered with our passes.
  • VONMANVONMAN Posts: 158 Solid Baller
    The last couple of weeks I've noticed that my Star Gazer GPS lock times have changed from always on to 30 seconds. Puck is on the top of dash. Any ideas?
    Ernie Schlager

    A Good One Ball Gives You Six
  • BraceMakerBraceMaker Posts: 4,125 Mega Baller
    @Windsurfnut its not much of a battery - it keeps the clock times accurate.

    From a dead cold condition the puck has no knowledge of where its at - Garmin specs 45 seconds to lock.
    From a "warm" condition where the puck has been powered up Garmin lists 38 seconds.
    Once you're up and running should be <1 second.
  • DonTDonT Posts: 60 Baller
    @VONMAN -I've experienced the same thing from the start of the season (aka the last 3 weeks). Puck is also on top of the dash - in front of the window. Nothing has changed of any substance. I'm going to call PP today, seems a common thread right now across too many people to be a coincidence.
  • MISkierMISkier Posts: 2,782 Mega Baller
    I saw the same thing with my ZO (old dual pucks) a couple of weeks ago. Took a while to get the lock when I de-winterized. I wonder if something changed with the satellites that the old antenna doesn't like (i.e., has to spend more time negotiating for a signal).
    The worst slalom equipment I own is between my ears.
  • UWSkierUWSkier Posts: 1,351 Mega Baller
    You other guys with issues, try this. Press Menu and Up, then press Menu until Diagnostics is highlighted. Press up arrow. Press Menu to System Logs. Press up arrow.

    How many "GPS Errors" do you see? Make note of that, then check again after a few days of use. Shouldn't be seeing any.
  • WindsurfnutWindsurfnut Posts: 113 Baller
    Ya, something is up. Taking too long to lock on. No errors in the diagnostics menu.
  • UWSkierUWSkier Posts: 1,351 Mega Baller
    edited May 2019
    Supposedly there was an update to GPS satellites. The guys at PP are telling me that every GPS puck sold in the past few years requires at least 15 minutes of continuous use to download some "almanac updates" or something to that effect. This is per Garmin. PP's testing indicates this may not be a sufficient amount of time. However, the puck I sent back to them after being powered on for 20 mins straight seems to be locking in immediately... Mystery continues. I'm surprised the ZO guys aren't seeing this same problem.

    Will update if PP gets to the bottom of this as I know others are affected.
    Bill22Keith Menard
  • MISkierMISkier Posts: 2,782 Mega Baller
    @UWSkier, read my post from May 3 in this thread.

    Since the club boat arrived, I haven't had my boat out for a couple of weeks. So, I don't know if there is still an issue.
    The worst slalom equipment I own is between my ears.
  • WindsurfnutWindsurfnut Posts: 113 Baller
    Anyone seeing any improvement?
    I had mine on for over an hour yesterday, plus a number of 1/2 hour sessions. No improvement yet.
  • skiboynyskiboyny Posts: 231 Baller
    Seems like the information that @UWSkier got from perfect pass was accurate. For the first time ever took my boat out from hibernation and had no GPS lock. Seems like that lasted for 20 minutes over a couple of different times out. Once it locked back to normal behavior. Locked as soon as the system is turned on.
  • mjumpmjump Posts: 57 Baller
    Had an issue with my puck. Called pp and they thru any issues. Things are good to good. Locks in quick.
  • Lieutenant DanLieutenant Dan Posts: 201 Baller
    All 3 StarGazer / ZBox boats at our club are having the slow lock issue this spring. @mjump Do you recall what the PP guys had you do to improve this?
  • mjumpmjump Posts: 57 Baller
    @Lieutenant Dan they said my puck has a battery in it to save your location. The battery was not recharging. So it would take several minutes to lock in. I replaced the puck and back in business
    MISkierKeith Menard
  • aspskiaspski Posts: 207 ★★★Triple Panda Award Recipient ★★★
    Just had the Wake edition S installed on my Sunsetter last week. It never took more than 15 seconds for it to lock this past weekend. I wonder if your geographical location has anything to do with the lock time?
  • Lieutenant DanLieutenant Dan Posts: 201 Baller
    edited May 2019
    FYI...Hot off the press from Perfect Pass:

    May 2019

    Re: Garmin GPS Units Slower to Lock

    It became apparent in April of this year that the Garmin 5 Hz GPS units in circulation are taking longer to “lock” after being powered up than in previous years.

    Initial delay to lock on a new boating day will take one or two minutes, but after key off & back on they normally take up to 38 seconds.

    In previous years, you may have noticed that after a brief key off the GPS would lock faster than the current time of 38 seconds +/-.

    Garmin has advised us that the satellite system changes require new “Almanac Data” updates to allow for faster starts and this updating is not happening automatically on older versions.

    For most PerfectPass customers, a start time of 38 seconds or less is more than adequate and is not an issue that would affect their use of the product. For any customer that performs a lot of key offs in-between passes or sets and finds the re-lock time of 38 seconds +/- too slow there is a solution.

    Garmin has recently produced a new V4.2 software version which PerfectPass has acquired which solves this issue and has other enhancements as well. Your GPS Puck can be updated to this version which will increase the Lock Speed.

    The Puck can be mailed to PerfectPass for this update now or at the end of the season. The update cost is free, only return mailing charges will apply.

    To Return for Updating:

    > Send by US Post only to address below ideally in a padded / bubble envelope.
    > For customs purposes at the post office, state the contents on the form they provide as “GPS Unit returning for Repair. Value $25”
    > Include your full name, address & phone # and a copy of this letter.
    > Include a check payable to PerfectPass for $10 to cover return shipping & handling. (US Post) If not, we will call you for CC #.

    NOTE: No UPS Ground or Fed Ex Ground will be accepted due to additional customs fees. Fed Ex Express or UPS Express is OK.

    MAIL TO:
    PerfectPass Control Systems Inc.
    14 Trider Cres.
    Dartmouth, NS
    CANADA B3B 1R6
    Keith Menard
  • skiboynyskiboyny Posts: 231 Baller
    Thank you that is great info. I've never had anything but instantaneous gps lock till this year.
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