2022 Vapor boot BOA cap popped off.

FatrollFatroll Posts: 251 Solid Baller
Anyone having issues with the 2022 vapor boot boa. Mine popped off. I might have bumped it with my handle but nothing significant. I have only skied 6-7 sets in them. Do you guys think I have any recourse with Radar for repair or replacement? I emailed via their website this week and no response yet.
2016 Ski Nautique 200 OB 2016 Radar Vapor 69.5"
Skiing in the Dad Bod Division

Comments

  • FatrollFatroll Posts: 251 Solid Baller

    2016 Ski Nautique 200 OB 2016 Radar Vapor 69.5"
    Skiing in the Dad Bod Division
  • YoughskierYoughskier Posts: 10 Baller
    It should snap right back on. My does that occasionally if I bump it on the platform getting the water.

    They’re designed to pop off so you can replace the cable if it breaks.
  • jjackkrashjjackkrash Posts: 1,179 Mega Baller
    Boa also warranties for life I believe. Radar will also take care of you if you call customer service. If the customer service line does not work call or email Brooks Wilson.
    UWSkier
  • scuppersscuppers Posts: 583 Crazy Baller
    I had the same issue with a burton snowboard boot. No popping it back on - I had to send it back to Burton - they fixed it no charge. Best part of the story is that I found the cap three days later on the top of the Powell Run at Beaver Creek. Amazing!
    Chuck Link, Deland Florida
  • Kwoody51Kwoody51 Posts: 145 Baller
    There is a small screw at the center that holds the cap on.

    Email boa and they will hook you up asap.

    https://www.boafit.com/en-us/contact-us
    igkyaskialex
  • igkyaigkya Posts: 845 Crazy Baller
    I had this happen a few years back, Turned out that the hole the screw goes into was cracked so the screw wouldn't stay in. Everything worked but the top would just pop off. Duct taped in on the first day, then superglued it on after that. Ended up getting new boots and had a good back-up pair if needed.
  • WoodySkierWoodySkier Posts: 153 Baller
    Go on boa’s website, they’ll send you a replacement Boa assembly for free, had this happen a few years ago. The Boa dial is IP1, make sure you know whether it is left or right or just order both in case. The warranty kits are part #100176 (left) and 100177 (right). It also says CS1.
    igkyaSkoot1123skialexDeanoski
  • BraceMakerBraceMaker Posts: 5,203 Mega Baller
    Do not recommend glue because if you get glue into the baseplate you'll have to undo the rivets.
  • FatrollFatroll Posts: 251 Solid Baller
    My local dealer seems to only care about Ronix. I think they have an old radar union for sale from 2013.I did get a response from RADAR and they are sending a new BOA. :)


    2016 Ski Nautique 200 OB 2016 Radar Vapor 69.5"
    Skiing in the Dad Bod Division
    Horton
  • MichaelWiebeMichaelWiebe Posts: 198 Solid Baller
    As stated above, BOA has excellent customer care and warranty for life. I got the same kit as pictured above for my Radar gloves. Easy fix. Thanks.
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